FREQUENTLY ASKED QUESTIONS

Can I generate reports?

Yes! You get a lot of data to help you get the best from your store, from Sales by Day, Top Selling, Top Earning, and you can generate statements at ease.

Can I Create Discount Codes for my Store?

Yes! When you are in your dashboard, head over and select Coupon > Add New Coupon

HOW MUCH DOES IT COST TO SELL ON SHOPEZI?

There is NO FEE for joining Shopezi.

The only cost you will pay is after you have sold an item. The website (shopezi) requires that 10% of the value of each purchase from each vendor for each product that is sold, be retained for the maintenance and running costs of the website.

If you require an account manager to set up and manage your store. The cost will be £18.99 per month for a minimum period of 5 months (maximum of 50 products can be uploaded each month as part of this service, for larger volumes, please contact us direct) This account fee also reduces the commission on the purchase to 5%

If you require an account manager to set up and manage your store. The cost will be £47.99 per month for a minimum period of 5 months (maximum of 50 products to be uploaded each month as part of this service, for larger volumes, please contact us direct) This account fee also reduces the commission on the purchase to 3.25%

HOW TO SETUP MY STORE ON SHOPEZI?

The first thing you will need to do is set up an account and get your paypal details to hand so you can get paid.

Go straight to Store Settings and insert your paypal details and upload your branding cover photo.

Make sure you enable your shipping settings so that you can set your shipping rates Settings > Shipping (this is important)

It would be a good idea to complete as many fields as you can while you are in this section including your Social Profile, as well as, as many of the Store SEO fields as you can so you can raise your profile. (Ask us for help if you need it.)

Go to Store and upload your cover banner 825 x 300 pixels and complete your store information so that your store map can appear for click and collect options. Insert your TOC’s and Refund policies.

You can now go to the Product section and upload your first item.

DO YOU PROVIDE SUPPORT FOR STORE OWNERS?

Yes, by emailing helpdesk@shopezi.co.uk with your inquiry, a techie will be on hand to assist you.

 

DO YOU PROVIDE PREMIUM FEATURES AND SUPPORT?

YES, if you need an account manager to set up and manage your store for you, by emailing helpdesk@shopezi.co.uk with your inquiry, an account manager can be assigned to you.

They can upload your product and photos. Set up your shops terms and conditions as well as your stores shipping rates and returns policy.

They can link your social media networks and set up maps to your shop for click and collect customers.

There are a multitude of reasons to why an account manager can be of valued service, especially if you’re not as tech savvie as the kids these days.